While the COVID pandemic has changed much in post-acute and long term care, efforts to provide quality care and track outcomes, trends, and opportunities for improvement have continued unabated. Facilities didn’t swap quality measures for COVID care, they just added it to what they were already doing.
Yet the pandemic has put a spotlight on how quality is defined, measured, and reimbursed, and it has exposed what works and where changes are needed.
“It is crystal clear that our nursing home residents are a vulnerable population that should not be exposed to the risk of pandemic, either because they are sent to hospitals or emergency rooms [ERs] unnecessarily or because new patients with potential infections are allowed to come into a building that is not yet exposed to the infection,” says Rajeev Kumar, MD, CMD, FACP, chief medical officer at Symbria in Chicago.
“Hopefully, surveyors and CMS [Centers for Medicare & Medicaid Services] will work collaboratively with nursing facilities to minimize bad outcomes, rather than go on a witch hunt to find and use unfortunate outcomes to penalize nursing homes.”
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