The pandemic hit staff hard. Personal protective equipment scarcity, staff shortages, required COVID-19 testing, working overtime, vaccine mandates—and the list goes on. Simply put, many staff feel disempowered. This feeling, if not addressed, can lead to further turnover.
Staff empowerment, on the other hand, allows staff to make independent decisions and act on them. Empowered staff are valued and listened to. They stay with their current employers and encourage others to join the team. They have greater job satisfaction. They are happy and want to come to work.