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Free ANCC Contact Hour – “SPIKES – A Six-Step Protocol for Delivering Bad News.”

It’s 9:00 AM and you are headed to your patient’s room where he and his family await news on the results of a recent test. Despite being optimistic, the outcome is not what anyone wanted. How prepared are you to communicate with your patient and his family on this? Would you like to be able to support the patient with empathy? Would you like to have the skills to develop a treatment plan at this critical moment?

FREE online training module “SPIKES – A Six-Step Protocol for Delivering Bad News” will provide you with the tools you need to enhance your confidence. Videos are provided that demonstrate the application of this protocol and you will also be able to see patient/family reaction when news is delivered in an insensitive manner versus using the protocol. This online resource is available 24/7 and provides 1.0 contact hour under ANCC criteria.

Improve your skills today! Sign up at: http://app1.unmc.edu/nursing/16CN098/index.cfm

The University of Nebraska Medical Center College of Nursing Continuing Nursing Education is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.